Shipping policy

Shipping Policy

Thank you for shopping with us! Please review our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays). Processing time does not include shipping time.

During high-volume periods, launches, or sales, processing times may be slightly extended.

Shipping Time

Once your order has been processed and shipped, delivery typically takes 3–7 business days, depending on your location and the shipping carrier.

Shipping times are estimates and not guaranteed.

Shipping Confirmation & Tracking

You will receive a shipping confirmation email with tracking information once your order has shipped. Please allow up to 24 hours for tracking updates to appear.

Incorrect Address

Customers are responsible for providing the correct shipping address at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If a package is returned to us due to an incorrect address, the customer will be responsible for additional shipping costs to resend the order.

Lost, Stolen, or Delayed Packages

We are not responsible for packages that are:

• Marked as delivered by the carrier

• Lost or stolen after delivery

• Delayed due to the shipping carrier, weather, or other circumstances beyond our control

For these issues, please contact the shipping carrier directly.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of:

• The damaged item(s)

• The shipping packaging

We will review the issue and assist accordingly

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